Request for Proposal for Microtransit Technology Services

Mountain Empire Older Citizens, Inc., Bay Aging, and the Virginia Department of Rail and Public Transportation are soliciting proposals for a microtransit software-as-a-solution service for two rural transit routes in Virginia. Read the full RFP here.

Mountain Empire Transit is a public transit system serving Lee, Scott and Wise counties and Norton. Buses operate Monday through Friday, 7 a.m.-5 p.m., covering a nearly 1,390-square-mile service area. We offer curb-to-curb service, meaning we have no fixed routes or designated bus stops. Trips are arranged on an individual basis.

Anyone can ride Mountain Empire Transit. We provide transportation to people of all ages in our service area. We can provide service to those with wheelchairs, canes and walkers.

Current fares for boarding (subject to change)
Age 60 and older: 75 cents
Age 17 and younger: 75 cents
All others: $1.50

How to schedule a trip
Call 276-523-7433 or 1-888-877-6748 at least 24 hours and up to 30 days before you need a ride. Reservations are taken on a first-call basis. You will need to provide your name and location. First-time riders will need to provide additional details.